Frequently Asked Questions

My 100% Job Success Score on Upwork reflects my commitment to quality. My quality assurance process includes:

• Thorough research using credible, peer-reviewed sources and academic databases
• Multiple rounds of self-review and editing before delivery
• Plagiarism screening using professional tools
• Fact-checking and citation verification
• Adherence to specified formatting standards (APA, MLA, Harvard, Chicago, Vancouver)
• Grammar and style consistency checks
• Client feedback incorporation and unlimited revisions (on premium packages)

Absolutely. I maintain strict confidentiality for all client projects. Your research data, project details, and personal information are never shared with third parties. I can sign Non-Disclosure Agreements (NDAs) for sensitive projects. All project files are securely stored and can be deleted upon project completion per your instructions. My verified ID on Upwork provides additional security and accountability.

Yes, 100%. All work I deliver is original and properly cited. I use plagiarism detection software (Turnitin, Copyscape) to verify originality before delivery. I can provide plagiarism reports upon request. My work adheres to academic integrity standards, and proper attribution is given to all sources. My 100% Job Success Score and Top Rated Plus status on Upwork demonstrate my commitment to delivering authentic, high-quality work.

I take academic integrity very seriously. My services provide research support, guidance, and reference materials that help clients develop their own work. For academic projects, I create model papers, provide research assistance, and offer editing support that enhances your understanding and original work. I encourage all clients to use my work ethically and in accordance with their institutional guidelines. I do not support or facilitate academic dishonesty.

My competitive pricing includes:

• Hourly Rate: $15.00/hour for most services
• Fixed-Price Projects: Starting from $20 depending on scope and complexity
• Small Projects: Typically $20-$100
• Standard Projects: $100-$500
• Complex Grant Proposals: $500-$1,000+
• Ongoing VA Support: Monthly retainer packages with discounted rates

Visit my Pricing page for detailed package information, or contact me for a customized quote based on your specific requirements.

I accept multiple secure payment methods including:

• Upwork escrow (for Upwork clients - preferred for security)
• Bank transfers (international wire transfers)
• PayPal
• Credit/Debit cards
• Mobile money (for African clients)

Payment terms are typically discussed during project initiation. For Upwork clients, all payments are securely processed through the platform.

For Upwork clients, payment is managed through Upwork's secure escrow system, which protects both parties. For direct clients, I typically request 50% upfront for fixed-price projects, with the balance due upon completion. For ongoing retainer work or long-term VA arrangements, we can establish monthly billing cycles. Payment terms are flexible and can be discussed based on project scope and client relationship.

Yes, I am open to contract-to-hire arrangements for the right opportunity. This allows us to work together on a project basis initially, with the possibility of transitioning to a more permanent role if there's mutual fit. I have successfully transitioned to long-term working relationships with several clients, including ongoing VA support for organizations like A Healthier Democracy and Link Health.

Standard turnaround times vary by project type:

• Short articles/essays (1,000-2,000 words): 2-3 days
• Research papers (3,000-5,000 words): 5-7 days
• Literature reviews: 7-10 days
• Grant proposals: 7-14 days
• Statistical analysis projects: 3-7 days
• Dissertation chapters: 10-14 days
• VA tasks: Same day to 48 hours depending on complexity

Rush delivery within 24-72 hours is available for urgent projects with advance notice and additional fees.

Revision policy depends on the project agreement:

• Standard Projects: 2-3 rounds of revisions included
• Premium Projects: Unlimited revisions until satisfied
• Hourly Projects: Revisions billed at standard hourly rate

All revision requests must be within the original project scope and submitted within 30 days of delivery. I aim to incorporate revision feedback within 24-48 hours.

Yes, I can accommodate urgent deadlines when my schedule permits. I have successfully delivered quality work on projects requiring turnaround as quick as 3 hours (as noted in my Upwork reviews). However, I recommend contacting me as early as possible for urgent projects. Rush fees may apply for projects requiring delivery within 24-48 hours. The quality of work remains consistent regardless of timeline.

I deliver in all standard formats based on your needs:

• Microsoft Word (DOCX)
• PDF (for final submissions)
• Google Docs
• LaTeX (for technical/scientific papers)
• PowerPoint (PPTX) for presentations
• Excel (XLSX) for data analysis
• SPSS output files for statistical analysis

I can format according to specific journal requirements, grant funder guidelines, or institutional standards.

Here are some testimonials from my verified Upwork clients:

• Aaron B., Managing Director: "Edith has been working with me for over two years now and is the most detailed and dedicated VA I've ever had. Completing many tasks on time and taking very special attention to detail has been great."
• Academic Support Client (5.0 rating): "Edith is excellent. She is on top of things and she produces a great work product. She is intelligent & has great organization and communication skills. I would HIGHLY recommend."
• Grant Writer Client (5.0 rating): "Wonderful grant writer! Easy to work with and completes tasks timely. Will use again in the near future!"
• Business Statistics Client (4.5 rating): "Fast and quality service under a tight turnaround. Exceeded expectations with a PowerPoint file as well."
• NGO Research Client (4.8 rating): "Edith worked swiftly and delivered good quality research before the due date. She was responsive and made amendments based on feedback."

Visit my Testimonials page for more client feedback and detailed case studies.

I have successfully completed 122 projects on Upwork with a 100% Job Success Score. This includes 80 completed projects with client feedback and 42 projects currently in progress. My total earnings exceed $40,000, with over 3,671 documented hours of professional work. I maintain a Top Rated Plus status, which is awarded to only the top 3% of freelancers on Upwork.

Yes, I can provide relevant work samples and references upon request. Due to confidentiality agreements, I share sanitized versions of past work or create custom samples relevant to your project needs. My Upwork portfolio showcases examples including grant writing tasks, virtual assistant work, and academic essays. You can also review my verified client testimonials and ratings on my Upwork profile and Testimonials page.

Getting started is simple:

• Step 1: Contact me via the contact form, email (jebetedith803@gmail.com), or live chat on this website
• Step 2: Provide details about your project including scope, timeline, and requirements
• Step 3: I'll respond within 4-6 hours with clarifying questions if needed
• Step 4: Receive a detailed proposal with timeline, deliverables, and pricing
• Step 5: Once you approve, we formalize the agreement and I begin work immediately
• Step 6: Regular updates throughout the project with milestone deliveries

For Upwork clients, you can also hire me directly through my Upwork profile.

To provide an accurate quote, please include:

• Type of service needed (grant writing, academic writing, VA support, etc.)
• Project scope and word count (if applicable)
• Deadline or preferred turnaround time
• Specific requirements (formatting style, research depth, number of sources, etc.)
• Any special considerations or complexity factors
• Budget range (if you have one in mind)

The more details you provide, the more accurate and tailored my quote will be.

Yes, I offer free initial consultations (15-30 minutes) to discuss your project needs, assess feasibility, and provide guidance. This allows us to ensure we're a good fit before committing to work together. You can schedule a consultation via email or through the contact form on this website. For grant writing projects, I offer more extensive consultation to understand your organization and funding needs.

If you have additional questions not covered in this FAQ, please don't hesitate to reach out directly:

• Email: jebetedith803@gmail.com
• Live Chat: Available on the homepage
• Contact Form: On the Contact section
• Upwork: Message me through my Upwork profile
• LinkedIn: Connect with me professionally

I typically respond within 4-6 hours during business hours (EAT).